Broadband

 

BROADBAND PROBLEMS IN HEMEL HEMPSTEAD / ST ALBANS

 broadband telephone engineer hemel hempstead

Broadband Telephone Engineer Hemel Hempstead

It is important to realise that dealing with broadband the telephone line can be tested to see what speeds are available

In general this broadband tester allows you to test the performance of your broadband connection.

To use this tester you must have Flash installed and enabled on your device.
Notably broadband speed can be affected by a number of different factors including the technology used to deliver it to your premises and the type of connection you use to connect your device (PC, laptop, smartphone etc.) coupled with router/hub.

BT BROADBAND SPEED CHECKER

 

As a matter of fact specialist equipment can prove the maximum speed available to you. In the event that something is not quite right a simple phone call to your broadband provider and ask for your broadband settings to be adjusted to enable you to get the speed you are entitled

A lot of people are un-aware that this specialist service is uniquely available outside of big companies like BT, TalkTalk, SKY etc

Telephone Engineer Broadband Hemel Hempstead – St Albans

  • TELEPHONE AND BROADBAND FAULTS REPAIRED
  • FIBRE BROADBAND MASTER TELEPHONE SOCKET INSTALLATION
  • FULL BROADBAND DIAGNOSTIC TEST AND REPORT
  • BROADBAND MASTER SOCKET RELOCATION
  • INTERNET EXTENSION CABLING FOR HARD TO REACH WIFI AREAS
  • DATA INTERNET CABLING FOR SKY HD, NOW TV AND BT YOUVIEW ON DEMAND DOWNLOADS
  • CONNECTING INTERNET TO TELEVISIONS AND BLUE RAY PLAYERS
  • ADDITIONAL WIRELESS ACCESS POINTS SUPPLIED AND INSTALLED

Any issues you have that are not listed above, do not hesitate to phone as I may be able to help.

EX BT TELEPHONE ENGINEER  HEMEL HEMPSTEAD – ST ALBANS

Broadband Telephone Engineer Hemel Hempstead – 01442 600 702

01442 600702


 

What can affect your broadband connection?

Many factors can affect the speed and quality of a broadband connection, including:

Positions of other electronic devices near wires and equipment

Age, length and complexity of the internal telephone cabling

Not to mention distance of a hub or router from the main telephone socket

Furthermore a PC itself is configured or maintained


No or slow broadband telephone engineer hemel hempstead check list

basic-phone-setup-with-pre-filterd-socket - telephone engineer hemel hempstead

Check your router is set up correctly

Firstly check that something isn’t interfering with your router’s signal.In other words avoid placing your router near:

Other electrical equipment.
Large metal objects, such as filing cabinets and radiators.
Large amounts of water, such as fish tanks.
Any windows in your home.
Make sure your router is connected to your master phone socket.

You can tell it’s the master socket as it’ll have a line in the middle or a BT/Openreach logo on it.

If it has neither,by all means look for a socket that’s thicker than the others or located where the phone line comes into the home.

For example: If you can’t find a master socket, you can connect your router hub to a convenient socket, but your broadband may not perform as well.


Broadband Telephone Engineer Hemel Hempstead – St Albans

Step 1 – Check how your router is set up in Hemel Hempstead

In general check all your cables and make sure everything’s connected properly.

Equally important is your socket type, you might need microfilters. These stop your broadband signal from interfering with your phone .

 

Step 2 – Try testing your phone in Hemel Hempstead

Try using a different phone that you know works. Preferably one that isn’t cordless. Or test your phone on a neighbours phone line to check that it’s working.

Hence if the other phone works on your line, you know your current phone might be faulty.

 

Step 3 – Test your equipment in Hemel Hempstead

If you’ve recently added or changed any devices or equipment (like other phones, a router or a TV set-top box),eventually unplug everything.

Then test the phone again – if it works, try adding each device back in, one at a time to pin point what was causing the problem.

Make sure you test your phone each time you add something back in the telephone socket. Besides if you find something is faulty, you may need to replace it.

Step 4 – Try the test socket or master socket in Hemel Hempstead

Testing a telephone directly in your master socket is the final check to eliminate the fault being within your home. Please see here for information on how to locate your master socket. It will take a few minutes and all you need is a  screw driver and non cordless telephone.

Simply unscrew the lower plastic panel.

telephone engineer hemel hempstead telephone and broadband master socket test
Once the faceplate is removed thus revealing the test socket.
Without delay plug a corded phone you know is working directly into the test socket.

At this instant try calling your landline in Hemel Hempstead again.
BT Test socket

Step 5- Test your phone line for known issues

Given these points if you’re still experiencing issues after following the steps above, with this in mind we may need to send an telephone and broadband engineer to help you.

You can call us broadband telephone engineer Hemel Hempstead 01442 600 702

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